Have a list of people you need to get tech gifts for? Or maybe you want a tech device yourself but not sure about the specs? If the item can be found in a Microsoft Store, then I suggest making a free virtual appointment!

Please Note: This posted was written in partnership with Microsoft Store. Views expressed are always 100% my own.


Didn't know you can make a Microsoft Store virtual appointment?

Neither did I until the Microsoft Store team suggested it when I needed help with a few things, including understanding Windows 11 and comparison shopping for a new laptop!

Using Microsoft Store’s Appointments for Personal Shopping and Training

Making an appointment was easy. I just pick the topic I needed help with, day and time I'm available and done! Next I received an email with all the details including the Microsoft Teams video link.

After logging into my Microsoft Store virtual appointment, I meet with a real person to discuss my topic. My first appt was for training to understand Windows 11.

The expert walked me through features of the program, answered any questions I had about using certain apps and even demoed how to do certain tasks. I now can use Windows 11 more fully.


I was so impressed with the service that I wanted to use it again when I was interested in a Surface device, but wasn't sure which one I needed.

Instead of going into a Microsoft Store location, I was able to schedule an online personal shopping appt to discuss Surface devices features, specs and even compare models. Again the live expert walked me through everything and answered my questions.

I was able to decided which Surface device was best for me and simplify my shopping decision. They even offered a few tips about holiday shopping to get the best deals. Now when I shop either online or in the store, I know what to get!

Both my Microsoft Store virtual appointments really helped me and was so useful. Everyone needs to use this service!

Microsoft Store’s Appointments

Holiday shopping can be a bit overwhelming. Between trying to find the perfect thing for everyone on your list, to trying to stretch budgets amidst inflation and capture the best prices of the season, and making sure presents arrive on time – it can be a lot!

Microsoft Store is here to help – from the free personal shopping appointments, to extended holiday price promise guaranteeing best deal of the season, to free and fast shipping and digital gifts for the true last-minute crunch.

Microsoft Store offers free, personal shopping, setup and training appointments with knowledgeable product experts both online, from the comfort of customers’ homes, and at Microsoft Experience Center in Manhattan.

In personal shopping appointments, get help to take the stress out of finding the right gift for the trickiest people on your list. You tell us about your loved ones, your budget, and we’ll suggest the perfect device or game or accessory to wow them.


Attending a personal shopping appointment will help you select a Surface device that best fits your needs and lifestyle and allow you to learn more about Microsoft’s holiday lineup.

Additionally, buying through Microsoft Store is the gift that keeps giving. Once someone has their device, we also offer free 1:1 setup and training appointments.

Setup appointments help customers get right to using their new device upon purchase. Imagine seeing your kid’s face light up on a holiday morning when they unbox an Xbox that is ready to play!

Training appointments help customers get the most out of their new gifts post-holiday. Perfect for when you give your parents a Surface Go for their travels, but can’t be their personal tech support. We stick around to walk you, or your parents, through the device and software well after the gifting fun!

Finally, purchasing from Microsoft Store comes with the Microsoft Store Promise, which gives customers confidence in their purchases during this shopping season. Enjoy fast and free 2-3-day shipping, flexible payment options, extended free holiday returns and an extended low-price promise.

Learn more, visit - www.microsoft.com/store